Author Archive: Karen Kozlowski Graham
Karen Graham, Management Consultant and Psychotherapist, has worked in the fields of sign language interpreting, social work and leadership with Deaf and hard of hearing people for over 30 years. She is one of the founders and was the CEO of SignOn: A Sign Language Interpreter Services in Seattle. She also started and ran a psychiatric rehabilitation program for Deaf people in Chicago. She is published and has presented in the areas of interpreting, mental health, hearing loss, substance abuse and human service program development. She has a BS from Northwestern University in the field of Communicative Disorders and an MSW from the University of Chicago in Social Service Administration. Karen is a former Certified Sign Language Interpreter and is currently a Licensed Clinical Social Worker.
About a year ago the Federal Communication Commission (FCC) implemented new rules regarding the structure and practices of Video Relay Services (VRS). A year later we ask: Is the VRS industry a better place for having implemented the new regulations? What Did it Achieve? The intent of the rule was to root out fraud and [...]